Tuesday 26th of May 2009
Action has been taken to help ensure that those who have debt worries are not subjected to unsolicited calls.
The Office of Fair Trading (OFT) ordered a number of companies to stop cold-calling consumers, after finding that misleading information was provided in many cases.
In some instances this included causing consumers to believe they had been chosen as part of a government scheme.
Nigel Cates, deputy director of consumer credit at the OFT, said taking advantage of those with debt problems is "completely unacceptable" and added that protection is all the more important in the current economic climate.
And Citizens Advice welcomed the action, urging those who receive unsolicited calls to end them.
However, those who do find that they are struggling to repay what they owe may wish to seek out help themselves.
The options available include advice on individual voluntary arrangements, which can see a borrower come to an agreement with creditors over more affordable repayment plans.
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